Privacy Policy

Last Updated: October 2023

1. Information We Collect

When you use Lysyki.com, we may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and payment information when you book our clothing repair services.
• Service Information: Details about the clothing items you submit for repair, your repair preferences, and service history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, including page views, navigation paths, and interactions with our content.
• Communication Data: Your preferences in receiving marketing communications from us and our third parties and your communication preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our clothing repair services
• To process payments and fulfill orders
• To communicate with you about your orders, services, and account
• To personalize your experience and deliver content relevant to your interests
• To improve our website, services, and customer relationships
• To comply with legal obligations and resolve disputes
• To detect, prevent, and address technical issues and security concerns

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of our contract with you to provide clothing repair services.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and marketing, provided these interests do not override your fundamental rights.
• Consent: Where you have given explicit consent for specific processing activities.
• Legal Obligation: Processing is necessary to comply with our legal obligations.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

5. Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct inaccurate or complete incomplete data.
• Erasure: You can request that we delete your personal data in certain circumstances.
• Restriction: You can request that we restrict the processing of your data in certain circumstances.
• Data Portability: You can request the transfer of your data to you or a third party.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Automated Decision-Making: You have rights related to automated decision-making and profiling.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Third-Party Services

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

9. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.